About Us

1. Who We Are

We are a furniture-focused store committed to providing practical, well-designed products for everyday living within Australia.

Our product range is carefully selected to support both indoor and outdoor spaces, with an emphasis on functionality, durability, and straightforward design suited to modern lifestyles.

2. What We Offer

The store offers a curated selection of furniture products, including:

Dining Chairs designed for everyday indoor use and dining environments.
Firewood Storage Sheds suitable for outdoor storage and organised firewood management.
Outdoor Benches intended for gardens, patios, and other outdoor living spaces.

Each product category is selected to meet practical household needs while maintaining consistent quality and usability standards.

3. Product Philosophy

Our approach to furniture focuses on practicality, reliability, and ease of use.

We aim to offer products that:

Serve clear functional purposes in daily life.
Are suitable for regular use under normal household or outdoor conditions.
Require straightforward care and maintenance.
Fit naturally into a range of residential settings.

We prioritise products that balance form and function without unnecessary complexity.

4. Quality and Responsibility

The store is committed to responsible sourcing and quality control.

All products are reviewed to ensure they meet reasonable expectations for construction, materials, and intended use in accordance with applicable Australian consumer standards.

Clear product descriptions, care guidance, and support information are provided to help customers make informed purchasing decisions.

5. Customer Experience

We place strong importance on transparent communication and dependable service.

From browsing and ordering through to delivery and after-sales support, the store aims to provide a clear, consistent, and reliable experience.

Customer feedback is valued and used to continuously improve products, services, and overall operations.

6. Ongoing Support

The store provides ongoing support before and after purchase, including assistance with:

Product information and specifications.
Order processing, delivery, and tracking enquiries.
Returns, exchanges, and warranty-related matters.
General product care and usage guidance.

Our objective is to support customers throughout the entire ownership experience.

7. Contact Information

For further information about the store, our products, or our services, please contact us using the details below.

Address: APT BLK 682 CHOA CHU KANG CRESCENT #02-512, SINGAPORE 680682, SINGAPORE
Phone: +65 (871) 33791
Email: relationship@pinemyly.com
Business Hours: Monday to Friday, 8:00 am – 3:00 pm (excluding public holidays)